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Facilities Support Center

Facilities Support Center serves as the "hub" that receives and processes the campus' requests for routine, non-routine, and emergency maintenance services. These services may include requests for building maintenance, carpentry, electrical work, painting, or plumbing work. Facilities Services provide services for all state owned campus buildings and grounds.

Chargeable services are available for non-state buildings, such as the Santos Manual Student Union, Student Housing and Residential Life, Bookstore, Yasuda Center, and Foundation facilities.

To provide you with outstanding customer service is Summer Steele and Suze Knobler, who record and process requests through a computerized maintenance management system called TMA. You may also access TMA via our work request web page.

Online requests are automatically sent a response acknowledging the request. Once converted into a work order, the work order number will be sent to your email address. Once your request is authorized (per the Definitions for Priority of Work), it will be forwarded to the appropriate Facilities Services' trade to perform the work or to project coordination for planning and estimating.

To process your work request we will need the following information:

• Name
• Department
• Phone extension
• Email address
• Building and Room number
• Detailed information regarding the request:
• If chargeback - PeopleSoft number

With the exception of the Summer Operating Schedule, Facilities Support Center posted hours are 7:00 a.m. to 5:00 p.m. Monday through Friday and can be reached at extension 75175.