FINANCIAL
GOAL
"Provide
efficient, cost effective Grounds services and maintain campus
facilities to maximize the life cycles of our landscape assets."
STRATEGIES
- Establish
a high level of accountability.
- Benchmark
performance and compare costs.
CUSTOMER
PERSPECTIVE GOAL
"Deliver
quality service that satisfy customer requirements."
STRATEGIES
- Increase
customer service awareness.
- Develop
partnerships with customers for mutual success.
- Communicate
and adjust services to meet customer priorities.
- Quickly
resolve any complaint.
- Implement
a campus beautification program.
INTERNAL
PROCESS PERSPECTIVE GOAL
"Improve
the workmanship and productivity of the grounds department."
STRATEGIES
- Simplify
and streamline processes.
- Improve
the delivery of services.
- Integrate
technology to improve services.
- Adopt
best practices to improve services.
INNOVATION
AND LEARNING GOAL
"Foster
a learning environment where employees are encouraged to develop
their skills to meet the demand of the future."
STRATEGIES
- Provide
appropriate training for our employees.
- Formalize
program for career development.
- Prepare
and encourage employees to implement new technologies.
- Define
and reinforce values that promote teamwork, learning, and
high performance
The
Grounds Department is responsible for the care of all general-fund
supported landscaped areas on campus. In addition, new projects
are performed to renovate and expand these areas as needed by
the campus community. Grounds is responsible for providing a clean,
attractive, and safe environment for the University's 226 acres.
The
Grounds department tasks consist of: trash and receptacle pickup
(daily), turf area mowing (weekly), turf and ground cover edging
(twice a month), and shrub trimming (every other month). Additionally,
the Grounds Department trims low hanging branches from trees and
provides weed control. A high priority is placed on dependability,
initiative, honesty, pride, cooperation and professional attitude
in the work of our staff.
Automotive
and Motor Pool Services
The
Automotive Mechanic operation makes available a fleet of sedans,
service trucks, mini-vans and other utility vehicles campuswide,
to be used by state employees on official state business to general-fund
sponsored programs. (See Vehicle Rentals for more information.)
Automotive service requests should be made through the work request
desk at extension 75175. For additional information, please
contact the Grounds Department at 75178 or the Automotive
Department at extension 75181.
Housing
Grounds Maintenance
Housing
Grounds Maintenance is a function of the Grounds Department and
is performed on a chargeback basis. Please contact Facilities
Services at extension 75175 or 75178 for additional
information.
Irrigation
Services
The
Irrigation Specialists maintain all irrigation systems on campus.
For additional information, please call extensions 75175
or 75178 to report any maintenance repairs.
Parking
Lot Maintenance
Campus
parking lots are cleaned and maintained on a chargeback basis
by the Grounds Department daily. Parking lots are swept on a weekly
basis and Grounds staff also makes routine pavement repairs. For
additional information, please call extension 75175 or
75178 to report necessary maintenance or repairs.
Pest
Control
The
Grounds Department provides basic pest control services. Indoor
pest control includes: ants, mice, flies, roaches and gnat control.
Outdoor pest control includes: skunks, possums, ground squirrels,
gophers, rabbits, and all pests to turf, trees, ground covers
and shrubs. Additional information on campus pest control policy
may be requested through the Grounds Supervisor at extension 5178
or the Environmental Health and Safety Office at extension 75179.
Non-general fund programs may be provided service on a chargeback
basis. To request pest control services, please contact Facilities
Services at extension 75175.
More
information
