MISSION
"To
provide quality building maintenance and reimbursable services
for a safe and quality educational environment for our students
and staff."
VISION
"To
meet the increasing demands of a rapidly changing environment,
we will provide proactive, responsive, cost-effective service.
We value the expertise of our maintenance staff and the important
contributions they give to the success of the organization.
We encourage staff training and development, open and honest
communications and teamwork for mutual success. We respect all
individuals with diverse backgrounds, skills and needs."
STRATEGIC
PLANS
 FINANCIAL
GOAL
"Provide
efficient, cost effective Building Maintenance services and
maintain campus facilities to maximize the life cycles of
our physical assets."
STRATEGIES
- Benchmark
performance.
- Reduce
deferred maintenance backlog.
CUSTOMER
PERSPECTIVE GOAL
"Deliver
quality services that satisfy customer requirements."
STRATEGIES
- Promote
customer service awareness.
- Develop
partnerships with customers for mutual success by ensuring
a program of customer followup (visits, status updates, etc.)
- Customize
and adjust services to meet customer priorities
- Quickly
resolve complaints.
INTERNAL
PROCESS PERSPECTIVE GOAL
"Design
and implement more effective and efficient processes."
STRATEGIES
- Simplify
and streamline processes.
- Improve
the delivery of services.
- Seek
technology and equipment that will assist us in working more
effectively and efficiently.
- Adopt
best practices
- Ensure
an adequate P.M. program.
INNOVATION
AND LEARNING GOAL
"Encourage
staff training and development."
STRATEGIES
- Provide
appropriate training for our employees.
- Formalize
program for career development.
- Prepare
and encourage employees to implement new technologies.
- Define
and reinforce values that promote teamwork, learning, and
high performance.
Building
Maintenance is committed to provide quality customer service in
building maintenance and reimbursable services for a safe and
quality educational environment for our campus community. Building
Maintenance is responsible for maintaining approximately 1,533,819
gross square feet of state supported facilities.
The
building trades are dedicated to maintain the campus at its highest
standard. Building Trades include:
- Locksmiths
- Carpenter
- Plumbers
- Electricians
- Painters
- Facilities
Maintenance Workers
In
addition to the daily work order requests for routine, non-routine
and emergency maintenance services, building maintenance utilizes
a computer based preventive maintenance program (PM). Preventative
maintenance is proactive maintenance, facilities preservation,
and renovation of facilities.
Facilities Services encourages the campus community to use our
automated work request feature for submitting work requests:
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